Interactive Marketing: Reaching Customers

UW Wisconsin Madison, Executive Education, Interactive Marketing — Madison, WI

June 18th, 2007

Workshop by

Search engine marketing

  • Making your site “search engine friendly”
  • “Pay-per-click” search advertising
  • Benchmarking, competitive intelligence and ROI analysis
  • Trends in contextual, behavioral and local advertising

Creating a buzz â?? viral marketing

  • Blogs, RSS feeds, forums, wikis and more
  • Harness “word of mouse” to enhance your brand
  • Identifying the “sneezers” who will spread your viral message

Web analytics

Stephan Spencer, Founder and President, Netconcepts

Case Study: House Of Travel

House Of Travel logo

  • A 6 fold increase in website sales generated as a result of online advertising over the same period
  • A near doubling of overall return on investment in online advertising, from 6.7:1 in mid-2005 to an average of 12.2:1 in early 2006
  • On 6 April 2006, the House of Travel website was named one of New Zealand’s top websites in the NetGuide People’s choice Web Awards, with being awarded the 2006 title of “Best Travel Site”
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Jeff Muendel shares MySpace marketing tips

April 16th, 2007

In this interview, Stephan Spencer sits down with Netconcepts’ analyst Jeff Muendel, to talk about MySpace marketing tips. Learn how to utilize this social media tool to market your business, expose your brand, and make friends!

Web 2.0 for Publishers

January 30th, 2007

In this presentation to The Wisconsin Publishersâ?? Production Club‘s (WPPC) Catalog Innovations meeting in January, Netconcepts’ Director of E-Business, Hershel Reese explains how Web 2.0 has great implications for catalogers and publishers online.

RSS feeds are changing the way people are consuming their media. You need to stay on top of this channel in order to remain competitive online.

Web 2.0 is also changing the way people interact with web properties. The user generated content phenomena is helping site owners to actively engage an audience and build community online.

This presentation will also discuss how one online publisher,, is leveraging the Web 2.0 tool kit.

Social Media Sites are emerging as a channel to be reckoned with online. If you are not participating in these communities you are missing opportunities for increased brand recognition and traffic to your sites.

You Will Discover:

  • Best practices for RSS usage
  • The benefits of user generated content
  • Why tagging matters for website owners
  • How industry leaders are leveraging Web 2.0
  • How social media can bump up your traffic and impressions

This presentation was originally held on Tuesday, January 30, 2007 at The Country Springs Hotel in Pewaukee, WI.

Beneath the Surface of Search

January 1st, 2007


Originally published in Multichannel Merchant

Itâ??s 2007 already. If you are like most merchants, youâ??ve followed the advice of your NSO firm and completed some basic site optimization projects. You routinely spot check your Google indexation, and your rankings on 100 or so â??trophyâ?? keywords to show your executive team. And a look at your web analytics shows your natural search channel sales growing. So whatâ??s wrong with this picture?
Let the Long Tail of natural search and KPI metrics strengthen your website through best practice SEO.

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Replace by Referrer 1.0

December 30th, 2006

The WordPress plugin “Replace by Referrer”, written by Charlie Evans, Sr. Developer at Netconcepts, was designed for a client who had advanced tracking capabilities in place but no way to utilize them. When prospect phone calls came in they wanted to know which search engine referred them. Additionally, they wanted to offer a different phone number displayed for each search engine. The Replace by Referrer plugin was developed to automatically replace defined text on pages and posts within content depending on search engine referrer.

If Google refers a visitor to your site, a custom phone number (specific to Google traffic) or a custom link (to a specific Google referred landing page) will be displayed to that visitor. The same technology can be applied to MSN (rebranded as Live Search), Yahoo, and all other search engines as well without having multiple pages for each search engine.

It is completely free and has been released as “open source” under the GPL license. So enjoy!

Features include:

  • Allows you to replace specific text strings in pages and posts with search engine specific referrer content.
  • Session identification specific to search engine. Replace by Referrer remembers which search engine the visitor came from throughout your entire site.
  • And best of all, itâ??s FREE!

Download the plugin!

Installation instructions

  1. Upload replace_by_referrer.php to your wp-content/plugins directory.
  2. Activate the plugin.
  3. Go to Plugin Editor
  4. Click the “Replace by Referrer” file in the right hand column
  5. Scroll down to “// comment about this replacement” (See example below)

    // comment about this replacement
    '' => array(
        'google' => 'google1',
        'msn' => 'msn1',
        'yahoo' => 'yahoo1',
        'default' => 'default1',

    Replace google1, msn1, yahoo1, or default1 with any text string.

    For Example:
    // comment about this replacement
    '' => array(
        'google' => '1-888-207-1109',
        'msn' => '<a href="">netconcepts</a>',
        'yahoo' => '<img src="" />',
        'default' => 'This default text would appear in place of if the referrer is not Google, MSN, or Yahoo',

  6. When you have everything configured, insert within a post or page where ever you want the specified text seen above to appear.

Note: In the example seen above, if Google were the referrer, would appear as “1-888-207-1109”, if MSN were the referrer, would appear as netconcepts, etc.


  • Configure all the referrers and replacements via the WordPress options menu in the Admin, as opposed to hardcoded in the plugin.
  • Modify the code so that you can serve the text string based on referring keyword, as opposed to referring by search engine.


Got a bug to report? Or an enhancement to recommend? Or perhaps even some code to submit for inclusion in the next release? Great! Share your feedback by commenting to this post.

What it means to be an online marketer

October 1st, 2006


Originally published in NZ Marketing

As a brand owner, it is important to recognize the role in which search marketing plays in the wider marketing mix and understand that it is more than sprinkling a handful of keywords on pages. Natural search marketing or search engine optimization is more than just keywords.

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