Business Blogging Blogs

If you’ve even remotely considered adding a blog for your eCommerce site, then this article is for you. In this article originally featured on Practical eCommerce, Jeff Muendel helps eCommerce business owners design a strategy behind blogging.

A focused, well-written blog can get readers hooked on the blog and promote repeat visits to the website or garner subscriptions via RSS feeds and email newsletters. These recurring communications will help to tie potential customers to your site, encourage natural link building and increase repeat visits. Journalists are also more likely to follow a blog or subscribe via RSS than to visit the corporate site repeatedly. So, several avenues of search optimization and online marketing can be addressed with a single blog entity.

From the SEO benefits of business blogging to how it can help your customers, Jeff covers the basics of “who, what and when” of blogging. Read the full article at Practical eCommerce here.

Filed under: Articles Blogs Business Blogging | Email to a Friend | Printer-Friendly | No Comments »

Spread the word:      

In this article Stephan Spencer, President and Founder of Netconcepts, writes about the most, common mistakes that bloggers make, and what to do about them. From title tag optimization to keyword URLs, you’ll want to read this article to optimize your personal or business blog to help your blog increase its search visibility.

Filed under: Articles Blogs Business Blogging SEO | Email to a Friend | Printer-Friendly | 3 Comments »

Spread the word:      

In this presentation to The Wisconsin Publishers’ Production Club’s (WPPC) Catalog Innovations meeting in January, Netconcepts’ Director of E-Business, Hershel Reese explains how Web 2.0 has great implications for catalogers and publishers online.

RSS feeds are changing the way people are consuming their media. You need to stay on top of this channel in order to remain competitive online.

Web 2.0 is also changing the way people interact with web properties. The user generated content phenomena is helping site owners to actively engage an audience and build community online.

This presentation will also discuss how one online publisher, www.dmnews.com, is leveraging the Web 2.0 tool kit.

Social Media Sites are emerging as a channel to be reckoned with online. If you are not participating in these communities you are missing opportunities for increased brand recognition and traffic to your sites.

You Will Discover:

• Best practices for RSS usage
• The benefits of user generated content
• Why tagging matters for website owners
• How industry leaders are leveraging Web 2.0
• How social media can bump up your traffic and impressions

This presentation was originally held on Tuesday, January 30, 2007 at The Country Springs Hotel in Pewaukee, WI.

 

 Interview with Hershel Reese and Web 2.0 [37:12m]: Play Now | Play in Popup | Download

Filed under: Blogs Business Blogging Buzz Marketing online marketing Podcasts RSS Marketing Web Marketing | Email to a Friend | Printer-Friendly | No Comments »

Spread the word:      

Abny Santicola, Editor, FundRaising Success Advisor, calls on the expertise of Netconcepts’ Founder and President, Stephan Spencer last week at Direct Marketing Association’s (DMA) Annual Conference & Expo in San Francisco. Abny caught up with Spencer after his “Blogs, Podcasts and RSS: New Tools for Customer Acquisition and CRM” conference session.

In this article, Spencer discusses how blogs can serve as great marketing tools for non-profit organizations as well. Spencer also shares his success with, humanitarian organization and personal blog of former President Jimmy Carter, The Carter Center.

Spencer closes with 5 insider-tips for making the most of a blog.

Read this entire article and learn key blog concepts to put your non-profit on the blogosphere map.

Filed under: Blogs Business Blogging Press | Email to a Friend | Printer-Friendly | No Comments »

Spread the word:      

Rand Fishkin of SEOMoz has graciously shared 21 Tactics to Increase Blog Traffic, and there are some gems in there. I’d like to piggyback on a few of Rand’s points:

• 1. Choose the Right Blog Software (or Custom Build) — I’d say that over 95% of the time, WordPress will do the job and will be scalable for future needs. I have yet to come across a client blog project that necessitated a custom-built blog software.
• 2. Host Your Blog Directly on Your Domain — Rand makes a bold statement: “Hosting your blog on a different domain from your primary site is one of the worst mistakes you can make.” I disagree. I can think of numerous examples where the blog is more trusted, more buzzworthy, and/or more linkworthy because it’s at an arms length from the company’s site. Consider the hypothetical example of an insurance conglomerate authoring a blog about getting a healthier lifestyle, in order to attract prospects to sell insurance to. Such a blog at Gettinghealthy.com sounds helpful and unbiased, whereas having it at metlife.com/gettinghealthyblog (remember, hypothetical example… metlife is just used here to illustrate the point) comes off as salesy and self-serving.
• 4. Participate at Related Forums & Blogs — I’d just like to make it clear that you’re not doing this for link juice (most links in blog comments and forum posts have “link condoms” (rel=nofollow tags) automatically added). Instead, you’re doing this to increase your visibility to, and credibility with, bloggers who read those blogs and forums.
• 9. Invite Guest Bloggers — I really like this idea, and I’d like to add my suggestion that you also do phone or Skype interviews of guests and podcast those on your blog.
• 15. Archive Effectively — Rand highlights a tough balancing act: “For search traffic (particularly long tail terms), it can be best to offer the full content of every post in a category on the archive pages, but from a usability standpoint, just linking to each post is far better (possibly with a very short snippet). ” I find the “Optional Excerpt” in WordPress to be invaluable for achieving this balance. The Optional Excerpt is one of the fields in the Write Post form that most bloggers ignore, but if you use it, you can code your non-permalink pages (like your category pages) to display the excerpt instead of the full post or instead of the paragraphs proceeding a “more” tag in your post copy. That’s exactly what we’ve done on my company’s corporate site, which runs on WordPress — for example, all the testimonials listed on our Testimonials tag page display excerpts. That gives you more flexibility to summarize and highlight particular sections or keywords from the full post.
• 16. Implement Smart URLs — Rand says that “just re-writing a ?ID=450 to /450 has improved search traffic considerably on several blogs we’ve worked with.” I would definitely agree with that. We too have evidence that a blog or site with rewritten URLs flows PageRank more efficiently throughout the site. So don’t rest on your laurels if you have a blog with dynamic URLs, even if your blog is fully indexed by the engines. Your pages will rank better if you rewrite the URLs.
• 19. Make Effective Use of High Traffic Days — What a great idea, to watch your traffic and increase your posting frequency and posting quality on days where your traffic is highest! It makes the best use of the traffic spikes. In fact, you might even want to hold back on publishing your very best posts and instead save them for high-traffic days.

Filed under: Blogs Business Blogging | Email to a Friend | Printer-Friendly | 2 Comments »

Spread the word:      

I was interviewed for a piece that just came out in Multichannel Merchant magazine called Defending yourself against the blogs. I contributed some tips for multichannel retailers who are considering blogging. Here’s the full version of my tips (In the published article, my comments were edited down for space):

1. Create a “safe haven” to experiment with blogging. Set up a private blog on your intranet or extranet, or start a blog that’s password-protected. Then offer access to that test to a selected audience. That will give your inexperienced bloggers comfort because they won’t have having to worry that all of your customers, competition, and the media are watching their every move. They’re trying to find your feet, so help them feel safe while they’re doing it.

2. Decide on a permanent home for your blog. The web address you choose for your blog should be one that you will be happy with for years to come. Remember the early days of the commercial Internet, and many a business card included an earthlink.net or aol.com email address? It made it very painful to switch email providers. (I know people that to this day still pay their AOL subscription only because they don’t want to lose their long-standing email address.) Similarly, it will become difficult to switch blog services if you allow the service to be part of your URL. For example, ehobbies.blogs.com, backcountryblog.blogspot.com, and sethgodin.typepad.com are all examples of blogs that are forever wedded to their blog platform — for better or for worse! If they switch platforms, all the links they’ve earned will be unavailable to their new blog. Links are the lifeblood of your search engine visibility, so the significance of this cannot be overstated.

   You may want to utilize the domain name of your online store (e.g. blog.ice.com). Resist the temptation! In most cases, your blog will be more successful in acquiring links from other bloggers by being at an arm’s length from your storefront, in other words by having a unique domain name (e.g. www.justaskleslie.com). Let me supply a hypothetical example. If a life insurance company has a blog about health and wellness and it’s at www.stayinghealthy.com, then that will most likely garner many more links (and consequently superior search engine rankings) than one at blog.lifeinsuranceco.com — particularly if the former isn’t too much of a hard sell for its life insurance products. (Remember, mastering the soft sell is the name of the game in the blogosphere.)

   This may seem like an oversimplification, since I haven’t discussed the branding implications, but I believe the “link-ability” of the blog is what will give your blog a long productive life in the blogosphere.

   Once you’ve settled on a URL for your blog, publish something at that URL straight away. Even if it’s merely some “Coming Soon” verbiage. This will help you establish a history for your new blog site and will help you avoid the “Google Sandbox” when the time comes for you to launch your blog for real. The Google Sandbox is a term used by us SEOs (search engine optimizers) to refer to the penalty Google applies to new sites with new domain names. Google created this as a deterrent to search engine spammers, but unfortunately legitimate marketers are often caught by this algorithm too.

3. Select a scalable, flexible, and user-friendly blog platform. There are so many solutions to choose from! Some are hosted services, such as TypePad, Blogger, and WordPress.com. Some are software packages that you install on your web server, such as WordPress, Drupal or Movable Type. Rather than pour over comparison charts, my advice is simply to go with WordPress (the software package, not to be confused with the hosted service at WordPress.com). WordPress is free, so the price is right. It’s highly configurable, since it’s “open source” and has a plethora of free, useful plugins written for it (I’ve compiled a list of my favorites). And it’s got all the functionality you’d ever need, all wrapped up in an easy-to-use interface. After I and my team at Netconcepts did extensive research on blogging packages, we came to the conclusion that WordPress really is the best.

4. Decide on a posting schedule. Try to post at least three times per week. Allow several hours per week for this. I typically spend 2 to 3 hours per week blogging. Don’t hire a ghostwriter for your blog, or you’ll get slammed by bloggers for lack of transparency (an unwritten rule in the blogosphere). As far as retaining readers, recency is more important than frequency. A couple weeks of inactivity makes the reader feel like nobody’s home. Conversely, having the latest post be only a day old makes the blog appear “fresh”. Personally, I don’t like keeping RSS feeds in my newsreader that haven’t had recent activity.

5. Get respected bloggers on your side. Building relationships with respected bloggers is absolutely key. Not only will they be more likely to link to you, but they will also offer advice and bolster your “street cred.” Posting thoughtful comments on their blogs is only the first step: do it enough and you may get on their radar, but it’s not enough. Attend blogger conferences like BlogOn and Blog Business Summit and meet bloggers in person. Keep the dialogue going through email and through phone or Skype conversations. Become an evangelist for businesses blogging and you will really get them on-side.

   Don’t be afraid to enlist the help of an expert. Many highly regarded bloggers are available for paid consulting. I’d also suggest you work with a web designer who’s very familiar with WordPress (assuming that’s the blog software you decide on). That way they aren’t learning on your dime, and they aren’t trying to steer you towards an inferior package because they are more familiar with it.

Filed under: Blogs Business Blogging Ecommerce | Email to a Friend | Printer-Friendly | No Comments »

Spread the word:      

Tim Parry author for Multichannel Merchant discusses the dark-side of the Blogosphere. Links, community, and sharing are all great aspects of Blogging. However, slander and company wrong-doing, when posted on blogs, can have severe consequences.

Parry turns to Found and President of Netconcepts, Stephan Spencer for best practice advice on the blogosphere. Spencer contributes 5 Tips for Beginning Bloggers. These tips include…

Filed under: Blogs Business Blogging Buzz Marketing Press | Email to a Friend | Printer-Friendly | No Comments »

Spread the word:      

It is easier to build a relationship with your reader and engage with them if your blog is sticky. A sticky web site compels visitors to come back again and again, and to stay longer too. My blog is reasonably sticky because the author is so good and has such insightful things to say.

But in all seriousness though, there are things you can do to engage your readers more effectively. For instance, you can form a community where they all talk to each other. Most blogs, unfortunately, are abysmal at that. Even my blog really doesn’t do a very good job of bringing readers together and involving them in a group discussion. It’s entirely too easy to be up on one’s soapbox, to start a conversation and also finish it.

Here are some practical suggestions for making your blog sticky, courtesy of Performancing:

1. Design for repeat visits
2. Keep advertising minimal for repeats
3. Provide a recent posts list
4. Answer your comments
5. Use the right language
6. Post frequently
7. Have a private message system
8. Allow member posts
9. Include members in decisions
10. Don’t neglect the distributed community

Filed under: Blogs Business Blogging | Email to a Friend | Printer-Friendly | No Comments »

Spread the word:      

Stickiness is a primary goal for most websites. A site that is sticky gets people coming back again and again, and staying longer too.

It is easier to build a relationship and engage your reader if your site is sticky. My blog’s reasonably sticky because the author is so good and has such insightful things to say.

But seriously though, there are things you can do to engage your readers in some of the dialog. For instance, you can form a community where they are all talking to each other — most blogs are really abysmal at that. Even my blog really doesn’t do a very good job of bringing readers together and getting them to talk to each other.

So how do you get off your soapbox as a blogger and start conversations without finishing them, and let your readers take over?

Performancing has a nice list of practical things you can do to build online community of your blog:

1. Design for repeat visits
2. Keep advertising minimal for repeats
3. Provide a recent posts list
4. Answer your comments
5. Use the right language
6. Post frequently
7. Have a private message system
8. Allow member posts
9. Include members in decisions
10. Don’t neglect the distributed community

Filed under: Blogs Business Blogging | Email to a Friend | Printer-Friendly | No Comments »

Spread the word:      

I’ve posted onto BusinessBlogConsulting.com a list of my favorite WordPress plugins and what they do and why I like them. If you’re blogging under the WordPress platform, you might want to trick out your blog with some of these great plugins.

The list includes: PodPress, Popularity Contest, Google Sitemaps Generator, Akismet, Adhesive, Ultimate Tag Warrior, EmailShroud, Transpose Email, WP-EMail, WP-Print, Subscribe2, In-Series, Permalink Redirect, Gravatars, Subscribe to Comments. WP-Notable, A Different Monthly Archive, Related Posts, Related Posts for your 404.

That’s not quite 20, so I’ll add one more to that list — a suggestion from commenter Neville Hobson (thanks, Neville!) — FeedBurner Feed Replacement, which makes it easy to “migrate” your pre-existing RSS subscribers over to Feedburner once you sign up for the service (which is excellent, btw).

Filed under: Blogs Business Blogging Tools | Email to a Friend | Printer-Friendly | No Comments »

Spread the word: